This week Susannah Chance and I did a webinar about effective communication and employee coaching. One thing I mentioned during the webinar was for coaches to remember that making a decision and taking action are two different things. For example, I might decide I would like to go skydive and later not be able to jump. A coach, who can communicate effectively, can help me jump.
Decisions and Actions. I have been attracted to human behavior my entire career and in no two places in business is this more important than in advertising and human resources. This week I was fascinated […]