Holiday Wonder – Ugly Sweater or Food?

Why is it we can order an ugly holiday sweater on-line and have it delivered tomorrow, and at the same time throw away 40 percent of our food while 40 million Americans don’t have enough to eat? This is one question I am curious about this holiday season. Ultimately the food problem is a distribution challenge in need of leadership and there is one leadership story on the food front I’ll share in a moment. Package Delivery Innovation. This week I happened to spot this 1931 picture of a New York City post office flooded with packages at Christmas. Since [...]

By |2018-12-20T09:02:07+00:00December 19th, 2018|Change Leadership, Leadership Lessons|

Five Leadership Gifts from George H.W. Bush

Author Steve Wood on far right Last week many Americans paid their final respects to George H.W. Bush, our 41st President. I had a very high regard for President Bush, as many people here in the seacoast of New Hampshire and Maine did. Thousands of we locals met him, as I did four times including when I played one hole of golf with him a few decades ago. Our daughter, Alie, has fond memories of serving he and Mrs. Bush when working at Foster’s Downeast Clambake, a Maine business owned by our friend Kevin Tacy, who did a [...]

By |2018-12-20T09:03:56+00:00December 13th, 2018|Credibility & Inspiration, Leadership, Uncategorized|

Job Quitting is a Symptom of Low Resiliency

One of the problems with low-unemployment is that young workers find it too easy to quit and find another job. What they do not understand is that quality employers recognize this pattern as a symptom of low resiliency and often pass on hiring them. Photo by REUTERS/Brian Snyder At least that used to be the case. Many employers are getting so desperate today they ignore this symptom and hire candidates knowing they might be short-term solutions. And, of course, all this does is enable the low-resiliency job jumpers unless you add resiliency-building to your work culture. What Can [...]

By |2018-11-30T11:12:24+00:00November 30th, 2018|Human Behavior, Leadership Lessons, Learning Styles & Skills|

Tell Me a Story Why You Work Here

In a moment I have a connection challenge for you. Workshops on storytelling and writing narratives are very popular for leaders right now. Why? Because good stories create human connection. Better connections with team members help us inspire and retain them. Creating a connection with a candidate can make all the difference in recruitment. Our Love of Stories. Our company is in its 37th year and most of our senior team has been together for between 20 and 25 years. I believe one of our cultural threads is that we are open, we like each other, and we can laugh [...]

By |2018-11-16T09:06:18+00:00November 15th, 2018|Credibility & Inspiration, Leadership|

Honestly, Are You Trustworthy?

It seems like no one trusts anyone today. Have you recently asked yourself if you are trustworthy? This week on Halloween, my colleague, Marcia, told me how she was listening to the radio and the DJs were focused on how we should start “tricking” little kids. They recommended we suck out the peanut butter in Reese’s peanut butter cups and replace it with spicy, hot sauce. While funny to older teenagers and 20-year-olds, I’m sure, this will not build trust in little kids. Today trustworthiness seems to be a fading attribute even as everything we read about leadership and teams [...]

By |2018-11-01T16:59:08+00:00November 1st, 2018|Leadership, Leadership Lessons|

Hey Coach, What’s in This for Me?

If you played sports, I want you to think back to the best coach or coaches you ever had. If you didn’t play sports, think about the best manager you have had or have now. I’ll wait a minute – do it, I’m serious. Now, what was “it” they did that made you remember them? My “Mad Dog’ Coach I Remember. The one coach that stands-out for me was my high school football coach in Middletown, RI, the late Joseph “Joe” Magliocco, who we players referred to affectionately as “Mad Dog.” I was a military kid and my sister and [...]

When Challenges Choose You

You can learn a great deal about leaders when you see how they react to challenges they did not choose – the challenge chooses them. A few weeks ago, I attended a large, five district Rotary Club conference at the Mt. Washington Resort in Bretton Woods, NH. While there were several good programs, I was especially moved by a keynote speaker, Travis Roy, who I’m proud to say our Portsmouth Club sponsored. Roy was a very talented, highly recruited hockey player from Maine, who, just 11 seconds into his first game at Boston University, broke his neck after a clean [...]

Do You Have These Four Leadership Traits?

Photo by Tommy Lisbin Just this week I have been thinking about our Company’s future. We are almost 36 years old and have wonderful leaders at every level of our company. Even so, we are trying to develop even more leadership capacity because we know we need to change – and only effective leaders can lead change. As we look to build leadership capacity, I wonder what traits we should look for in people who have the “potential” to be our change leaders? Four Traits that Predict Success. In the December issue of Harvard Business Review I read [...]

By |2018-02-22T14:06:17+00:00February 22nd, 2018|Leadership, Leadership Lessons|

Customers Want Solutions Not Sympathy

Not too long ago I was really, really mad at Southwest Airlines and I must tell you why, but I am really, really sorry if this bores you. Patti and I were flying home on Southwest Airlines from Orlando with a connecting flight in Baltimore. The plane in Orlando had mechanical problems and we got started 90 minutes late. (When planning we knew connecting flights were problematic so we allowed over two hours for the connection.) On our flight from Orlando there were about 20 passengers who were trying to make the same connecting flight in Baltimore to Boston. We [...]

By |2018-01-18T08:45:41+00:00January 18th, 2018|Change Leadership|

Four Tips for Becoming a Learning Leader in 2018

It is a new year and I wonder if you want to grow this year? By “grow” I mean learn new things or do old things better. Photo by Patricia Maxwell Wood Successful people and leaders resist the inertia to just keep doing the same thing. They seek opportunities to learn even when it requires them to become a novice again and embrace the failure that may accompany new learning. In a moment I will share four attributes researchers have connected to this group of successful learners. Patti Wood, Bird Photographer. My wife, Patti, is a Registered Dietician [...]

By |2018-01-04T14:55:33+00:00January 4th, 2018|Leadership, Leadership Lessons|

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