Not too long ago I was really, really mad at Southwest Airlines and I must tell you why, but I am really, really sorry if this bores you. Patti and I were flying home on Southwest Airlines from Orlando with a connecting flight in Baltimore. The plane in Orlando had mechanical problems and we got started 90 minutes late. (When planning we knew connecting flights were problematic so we allowed over two hours for the connection.) On our flight from Orlando there were about 20 passengers who were trying to make the same connecting flight in Baltimore to Boston. We [...]
When I was 15 years old I had to really step out into the darkness. As faithful readers know I was Boy Scout and in 1968 I was “tapped” to enter the Order of the Arrow, a Boy Scout honor society. At a campfire at Goshen Scout Camps in the Blue Ridge Mountains of Virginia someone tapped my shoulder. I was told to go get my sleeping bag and return. When I returned I was blindfolded and my hand put on the shoulder of another Scout. Then we were led out into the dark George Washington National forest. For about [...]
When do you admit to yourself you have the wrong perspective? I heard a very cute story on a podcast recently that helps make this point. A woman was sitting in the middle seat on a plane and a cute little girl about five years old sat next to her in the aisle seat. Her family was sitting in the three seats across the aisle. This was the girl’s first plane ride and she was very excited. After takeoff when the plane was airborne the girl looked-up at the woman and asked, “When do we get small?” Kind of a [...]
What are you afraid of? Coincidentally, within just a few hours the other day, I talked with people who were either terrified of public speaking or of having to fire someone or of Donald Trump being elected President. Then I read an interesting article about the anti-fear guru, Tony Robbins. So, naturally, I was curious to explore “fear” a little deeper. Fortunately, I do not have many fears. But I have one fear that I bet I share with you – fear of failing. And, if we do not recognize it and face it head on, this fear limits our [...]
There are times when our chance encounters have interesting outcomes. Last October when Patti and I were in Denver we had coffee with one of her high school friends, Cindy, at Starbucks. At the table next to us was a woman working on her laptop. Sitting on the edge of her table was a book. The book was upside down to me. Being the book nerd I am I kept sneaking a peek at it, trying to see the name and title. I finally figured-out the title, but I wanted to know more. As we were leaving I asked the [...]
Have you experienced this with youth sports? You cluster a bunch of five-year olds together into their first soccer program. You try to teach them the basics. You go to the first “game” against another team of five-year olds. The parents and coaches tell the kids, “We are not keeping score, just go out and have fun.” The game ends and some kids are sad and some are happy. And the happy kids are jumping around saying, “We beat them 10 to 5.” No matter what well-intended rules the parents put in place, the kids know the score. It is [...]
There is a very old expression that often comes to mind, "the more things change, the more they stay the same." And the funny thing about change leadership is the basic concepts have not changed over the years.