If you have been a faithful reader, you may remember a few years ago when I first wrote about how important credibility is to leadership. Given the upcoming election and the two candidates, I thought it might be helpful to review the four qualities of leaders who have credibility. This summer I finished reading the book George Washington, A Life by Ron Chernow, which is a very compelling book on arguably our most accomplished president. When we read about George Washington it is easy to see why he was one of the most admired leaders in history – he had [...]
I can see it in his eyes. I can hear it in her voice. I know when a business or non-profit team loses money it can be very stressful for the people responsible. And when these losses occur for several months in a row, senior leaders need to not only study why the losses are occurring, but also watch for what I call loss fatigue – that state of weariness within a responsible manager created by ever-increasing doubts. If you have seen It’s a Wonderful Life you know George Bailey had serious doubts about his ability to run a profitable [...]
Low expectations are all around us and successful leaders know it. They also know it is their job to raise expectations and help people achieve more in their lives. Last week I listened to a powerful podcast on This American Life about Daniel Kish, a visually-impaired man known as Batman, who is changing the world of expectations for blind people. Daniel, who uses echolocation or clicks to find his way around, was not held back by his mother when he lost his eyes to cancer at 18 months old. She did not put limits on her expectations and, as a [...]
While we all know Robin Willias was a comic genius and that he has wrestled with depression and substance abuse, we are also learning this week about how he personally reached out and inspired thousands of people with small acts of comic kindness.
Harry Truman was one of the few presidents who did his homework, had the courage to make tough decisions without worrying about getting re-elected, and always did what he thought was right.
Pete Seeger was a principled and controversial folk musician, who was born in 1919 in New York City. As a child of musicians, he was naturally attracted to music and first loved the ukulele and then the banjo.
These days our leadership team is wrestling with how to effectively advertise our staffing services. We aren’t alone. Most mid-sized companies are asking the same question – where can we invest advertising dollars that will yield solid, first year returns?
If you are from the greater Boston area, you won’t forget the Boston Marathon massacre for the rest of your life. We all know people who were there and many of us know people who were killed or injured. As I look back on this time, there are three management and leadership lessons I will remember.
When I watched President Obama’s Inauguration on January 21st three thoughts seemed to occupy my mind – my own experiences from 1969, Obama’s humble moments, and the leadership significances of this second inauguration of our only African American president on Martin Luther King’s birthday.
On Thanksgiving Day, I watched the Patriots play the Jets. The game was tied until the second quarter when the Patriots scored 35 unanswered points and led at halftime 35-3. Someone among us said, “I wonder what Rex Ryan (the coach of the Jets) will say to his team at half-time?” It is a great leadership question – how do leaders inspire their teams when they are really down and the likelihood of success is extremely low? Have any of these things happened to you while you were in a leadership role? 1) You lost a huge customer or your [...]