This week our Company had our annual “remote” celebration and it was no small feat. With about 35 teams of people located from Auburn, Maine to Palm Beach, Florida it was an amazing technological achievement for an organization like ours with limited financial resources, but plenty of heart. As I watched the live event this year with our Concord, NH team I was inspired by the wonderful culture our team members have created. As I thought about Paul Spiegelman’s 8 Cs of company culture, I think our team is right in line with him. Eight Cs of Company Culture. A [...]
Photo by Jessica Ruscello Yesterday afternoon our 34 year-old company enjoyed a wonderful, year-end virtual celebration. Over 300 faithful team members from over 30 markets tuned-in. Proud of everyone, I was inspired by our wonderful teams and leaders that deliver rewarding service in often challenging circumstances. We are a wonderful set of connected collections; each with its own unique forces to contend with and pictures yet framed. So today, driving back to New Hampshire after being with our Rhode Islander Team yesterday, I could not help but think of what I recently read about what two research projects [...]
One of my favorite movies is Being There. It is a story about a mildly disabled man named Chance, played by Peter Sellers, and is set in Washington, D.C. The movie opens with Chance all alone in a lovely Georgetown townhouse. We quickly learn that he had been living there his whole life and his benefactor had just died and Chance has to leave. He packs a suitcase and walks out onto the streets of D.C. Uneducated, all Chance knows is what he learned from television and taking care of his benefactor’s small garden. Within minutes of leaving, he is [...]
When I heard this afternoon that Tom Brady was suspended for four games, which is equivalent to 90 days for the rest of us working Americans, this confirmed for me that the National Football League (“NFL”) is out of control. I will get back to that in a minute. DeflateGate. If you have not been paying attention to this issue because it just, frankly, makes no sense or does not interest you, I completely understand. As a woman colleague said to me recently, “only a bunch of men would make such a big deal out of whether a football was [...]
Today is my 38th birthday in the 50-0 Club. When my friends and I started turning 50 everyone joked that it was all downhill from there. So I began reversing their ages every birthday, reminding each that the goal was to get back to zero. So, the next year they were 49, then 48, and so forth. An older colleague of mine just bought a new sports car on his birthday and I thought, isn’t that what a 23 year-old should do? In Dan Buettner’s new book The Blue Zones Solution we learn details about six behaviors researchers have discovered [...]
Just over three years ago I launched this Blog not knowing how it would go. Writing a piece every week has been challenging sometimes, especially since I want the information in it to be valuable to you. Recently, with the help of two very skilled people, we have created a new look for the site that I hope you will enjoy. Steve on a Shelf. Since I often write about books I am reading, I wanted the website banner to have books in view. I also wanted something different and amusing. That was when the very creative and talented photographer, Kim Shimer, [...]
The usefulness of harnessing human curiosity is discussed and how it can be, and has been, used to innovate companies and cultures.
Steve discusses how Ginni Rometty, CEO of IBM, is working hard to change her company's culture to keep the company up to date with current market trends.
I was intrigued recently with a few things I learned from Lorne Michaels and Willie Nelson. From Michaels I learned leadership lessons and from the Willie I learned a life lesson.
Do you think that money can motivate people to achieve what you want? Let me start with findings from McKinsey and Company about money and motivation and finish with an interesting story about gender differences.