Yes, a Feedback Face Slap is Bad, Try This
(Photo by Andrew Le) One of my colleagues told me that not long ago she saw a woman CEO of a large company slap her Vice President of Human Resources in the face in front of others because she didn’t like what she said. Yes, that is a bad feedback method and the worst kind of leadership. And, of course, we know that. What I didn’t know is that many of the feedback methods I have been using, and I suspect many of you, too, may not be helpful in helping our people excel. The Feedback Fallacy. In [...]