In my current role I receive and review lots of e-mail messages. Some are written by just plain angry people with dark corners in their souls. Others are obviously computer-generated phishing messages. While I usually just hit the delete button, I have to admit once in a while I am tempted to write back and express what I really think. I think we all have received one of those e-mails from a prince in Nigeria or from an allegedly familiar person, who is stranded in some foreign country without money. While most of us delete these e-mails, my cousin, Ron, [...]