On Thanksgiving Day, I watched the Patriots play the Jets. The game was tied until the second quarter when the Patriots scored 35 unanswered points and led at halftime 35-3. Someone among us said, “I wonder what Rex Ryan (the coach of the Jets) will say to his team at half-time?” It is a great leadership question – how do leaders inspire their teams when they are really down and the likelihood of success is extremely low? Have any of these things happened to you while you were in a leadership role? 1) You lost a huge customer or your [...]